FREQUENTLY ASKED
QUESTIONS
HOW TO STAY INFORMED
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Get in touch with us by emailing info@pbfoodwinefest.com
We receive a large number of emails each day, please be patient and we will respond to your email in the order received.
WHAT IS THE AGE REQUIREMENT?
The Festival is 21+ only. A valid issued ID is needed to enter all festival events (except Kids Kitchen). If we cannot verify your age, you will not be allowed into the Festival. Anyone under the age of 21 will be stopped at the entrances, refused entry and passes will not be refunded. Please don’t bring infants or small children in child carriers as they will not be permitted entry.
I HAVE A QUESTION ABOUT A TICKET PURCHASE I HAVE ALREADY COMPLETED. WHAT NOW?
Please call the box office at 1-800-210-0689
DISABILITY ACCOMMODATIONS
Accommodations for persons with mobility, sight or hearing impairments are available at the Festival, including accessible seating and restrooms. For more information on special needs access and accommodations, please email: info@pbfoodwinefest.com
LOST & FOUND
During the Festival, return found items or look for lost items at the Festival Hospitality Suite located on the second floor of the Four Seasons Resort (during the event). Valuables will be held for 30 days and then donated to a local charity. PBFWF will not be held liable for any unclaimed items.
2024 SPONSORSHIP INFORMATION
To partner with the Palm Beach Food & Wine Festival in 2024, please contact: info@pbfoodwinefest.com
2024 VOLUNTEER INFORMATION
To volunteer with the festival, please contact info@pbfoodwinefest.com
2024 PRESS INFORMATION
To apply for 2024 press and photography credentials, please contact Rockaway PR pbfwf@rockawaymore.com
2024 TRAVEL INFORMATION
Questions regarding your travel, please contact Vicki Barit vicki@pbfoodwinefest.com
ADDITIONAL EVENT INFO
Rain or Shine. Your Ticket is for Palm Beach Food & Wine Festival, not for a specific chef or personality. Chefs and schedule subject to change without notice. Chef or personality cancellation is not grounds for refund.
“Management” means Palm Beach Food & Wine Festival, Inc. and their affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks or personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket is prohibited and if discovered will result in the ticket being voided without refund. The Ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of the Management. Ticket user consents to Management’s use of their image, likeness and/or voice incidental to any video display, transmission, or recording of the event and in advertisements, publications, publicity, and promotional materials which promote the event.
I HAVE A QUESTION THAT ISN’T ANSWERED HERE. NOW WHAT?
No worries, email us at info@pbfoodwinefest.com and we’ll help you out! We receive a large number of emails each day, please be patient and we will respond to your email in the order received.