FREQUENTLY ASKED QUESTIONS
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The Festival is 21+ only. A valid issued ID is needed to enter all festival events (except Kids Kitchens). If we cannot verify your age, you will not be allowed into the Festival. Anyone under the age of 21 will be stopped at the entrances, refused entry and passes will not be refunded. Please don’t bring infants or small children in child carriers as they not be permitted entry.
Please call Complete Ticket Solutions at 877-503-9463.
During the Festival, return found items or look for lost items at the Festival Hospitality Suite located on the second floor of the Four Seasons Resort (during the event). Valuables will be held for 30 days and then donated to a local charity. PBFWF will not be held liable for any unclaimed items.
Rain or Shine.
Your Ticket is for Palm Beach Food & Wine Festival, not for a specific chef or personality. Chefs and schedule subject to change without notice. Chef or personality cancellation is not grounds for refund.
“Management” means Palm Beach Food & Wine Festival, Inc, and their affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket is prohibited and if discovered will result in the ticket being voided without refund. The Ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of the Management. Ticket user consents to Management’s use of their image, likeness and/or voice incidental to any video display, transmission, or recording of the event and in advertisements, publications, publicity, and promotional materials which promote the event.